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  • We are currently in network with Blue Cross, Anthem, Aetna, Cigna, Medicare, UHC, Prairie States, UMR, and Sagamore. 
  • If you have an insurance that is not listed above, please give us a call to confirm your insurance prior to your appointment.
  • We are in the process of getting credentialed with HIP and Medicaid. We will update as soon as we are in network with these.
  • Very affordable self pay options are available! Give us a call to find out more information.
  • Request your appointment below. You will receive an email confirmation within 24 hours as well as new patient paperwork that should be completed before your appointment.
  • Prior to your appointment, you will receive a phone call to confirm your insurance.

No Show Policy

We send out appointment reminder emails the day prior to your appointment and a text message to your cellphone asking for confirmation of your appointment. If you do not call, text, or email within 24 hours of your appointment time to cancel, this is considered a no show. If you do not arrive to your appointment at all or arrive more than 15 minutes late, this is also considered a no show. As of 1/1/2023 we will start charging a No Show Fee of $40 which must be paid prior to making another appointment. 

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Frequently Asked Questions

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Patient No-Show Policy

Definition of a “No-Show”: Monarch Health & Wellness defines a “no-show” appointment as any scheduled appointment in which the patient either:  

  1. Does not arrive to the appointment.
  2. Cancels with less than 24 hours’ notice.
  3. Arrives more than 15 minutes late and is consequently unable to be seen.

 

Impact of a “No-Show” Appointment

“No-Show” appointments have a significant negative impact on our practice and the care we provide to our patients. When a patient “no-shows” a scheduled appointment, Monarch Health & Wellness loses an opportunity to get another patient in who needs care.

 

How to Avoid Getting a “No-Show”:

  1. Confirm your appointment.
  2. Arrive early to your appointment. 
  3. Give at least 24 hours’ notice to cancel appointment.